Information we receive
This may include identification and contact details, correspondence, account and transaction information, verification documents, device information and records needed to provide or protect banking services.
DATA PROTECTION
How we handle personal information
This notice explains the categories of information the site may process, why it is used, and the choices available to you.
Why information is used
Information is used to respond to enquiries, provide requested services, verify identity, prevent fraud, meet legal obligations, secure accounts and improve service quality. The applicable basis depends on the activity and jurisdiction.
Retention and sharing
Records are retained only as long as required for the relevant purpose and legal obligations. Access is limited to authorised personnel and service providers who need it, subject to appropriate safeguards.
Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability or object to certain processing. Use the contact form and describe the request so it can be verified and directed correctly.
HOW CAN WE HELP?